Please visit our 'Contact Us' page. You can select your country to see if local distributors are in your area. If a distributor is available, you can contact them directly.

Yes, please contact our main office directly or use the contact form on our website for business inquiries.

Yes, we have a customer service helpline available during business hours. The number is on our 'Contact Us' page.

We specialize in tailoring ingredients to meet specific needs, including flavor, color, texture, and nutritional profile adjustments.

To initiate a customization project, contact our team with your requirements. We'll schedule a consultation to discuss your needs in detail.

We typically can deliver at your manufacturing site or laboratory doorstep. This helps you avoid regulatory concerns.

You can contact our main office directly if there is no distributor in your country. Our contact details are provided on the 'Contact Us' page.

Select your country from the dropdown menu on our' Contact Us' page. Their contact details will be displayed if we have distributors in your country.

We offer international shipping to various countries, adhering to all local and global regulations. Our distributors in your region will contact you for more information.

Lead times vary depending on the destination and order size. We provide estimated timelines and regular updates throughout the shipping process.

You can register your complaint via our Contact Us page. This helps us resolve any issues effectively.

We perform stability studies on each ingredient produced at Into Naturals. Each ingredient is labeled with an expiry or re-test date based on these tests.

Our approach is collaborative and client-focused. We work closely with you to co-develop products, ensuring our ingredients integrate seamlessly into your formulations.

Standard ingredients are typically in stock and sold as such. Customized Ingredients are developed according to your specific formulation and marketing needs.

Yes, we can customize these standard ingredients according to your requirements.

Orders can be placed through our website or email or by contacting our sales teams.

We offer comprehensive after-sales support, including technical assistance, product usage guidance, and necessary follow-up services.

We adhere to strict quality control processes, including rigorous testing and certification, to ensure the highest standards.

Our sustainability practices include using eco-friendly resources, minimizing waste, and implementing energy-efficient processes.

Please visit our website's 'Sample Request' page to request a sample. Fill out the request form with your details and the specific products you're interested in. Our team will review your request and contact you to discuss the details.

Once you've submitted your sample request, our team will assess your requirements and prepare the sample accordingly. If needed, we may contact you for further information. Once prepared, the sample and any relevant product information will be sent to the address you provided.

Generally, samples are provided free of charge. However, a minimal charge might apply depending on the product type or shipping location. We will inform you of any such costs when we review your sample request.

The time it takes to receive a sample can vary depending on the product type and your location. Typically, samples are dispatched within a few business days, and delivery time will depend on the shipping method and distance. We will provide an estimated delivery time when we confirm your sample request.

Yes, international customers can request samples. However, please be aware that delivery times may be longer, and there might be additional shipping costs or restrictions based on your country. We will discuss these details with you when processing your sample request.

You can always send your sample request using our Contact Us form. We will assign you to our distributor in your region. Our distributor will contact you for further details about delivery timelines, etc.

Being natural ingredients, it is very difficult to predict the availability of all ingredients throughout the year. It is recommended that you check with our distributor in your region or email us to find out about availability.