Contact our team through the 'Contact Us' page with your company profile, the markets you operate in, and your current product portfolio. We will review your enquiry and arrange a follow-up discussion to assess fit.

Commercial and contract discussions are handled directly by our team. Submit your enquiry through the 'Contact Us' page and a member of our team will reach out to begin the conversation.

Standard packaging includes 5 kg foil bags for development samples and 25 kg HDPE drums for commercial batches. Bulk quantities of 1 Ton or more are arranged on request.

Yes. We supply customers across the EU, USA, Australia, GCC, and other global markets, with an import office in Brussels, Belgium supporting documentation and customs coordination for European customers.

You can contact our main office directly if there is no distributor in your country. Our contact details are provided on the 'Contact Us' page.

Select your country from the dropdown menu on our 'Contact Us' page. Their contact details will be displayed if we have distributors in your country.

Every development sample is supplied with a Certificate of Analysis confirming active content, a Technical Data Sheet with suggested inclusion rates, and an allergen and vegan declaration. Source documentation is supplied where applicable.

Yes. We supply source declarations, certification documentation, and batch-level assay data that your regulatory team can reference for product notifications. Final responsibility for finished product compliance remains with the buyer.

Contact our team with your batch documentation and the specific deviation observed. We will review the Certificate of Analysis against your agreed specification and work with you to resolve the issue.

Yes. If you have a question about a specific batch, share the batch number and your concern with our team, and we will provide the relevant documentation or arrange further testing where appropriate.

Yes. Several of our ingredients, including our custom iron salt systems, are developed around a customer's specific active, format, and application requirements. Contact us with your target specification to begin a development discussion.

Timelines depend on the complexity of the active and the format required. A standard catalogue grade is available as a development sample within days, while a fully custom development project is scoped individually once we understand your requirements.

Our catalogue spans botanical actives, carotenoids, vitamins, minerals, and vitamin-like functional actives, each developed to address a specific formulation challenge such as taste masking, stability protection, or dry-format compatibility.

Yes. Source documentation is supplied with development samples and commercial batches where applicable. Contact our team if you need source confirmation for a specific market or regulatory submission.

Select the ingredient you are evaluating and use the Request a Development Sample button on the product page, or contact our team directly with your requirements.

Our team remains available for documentation requests, batch-specific questions, and formulation support after your order is placed. Contact us through the Contact Us page for ongoing support.

Our manufacturing is held to GMP and ISO 22000 standards, with Halal and Kosher certification across our ingredient range. Certification documentation is available on request.

Yes. Active content is verified on every batch before dispatch, and documented in the Certificate of Analysis supplied with your order.

Development sample quantities vary by ingredient and are listed on each product page, typically starting at 5 kg for standard catalogue grades.

Standard catalogue development samples are typically dispatched within three working days of a confirmed request. Custom development samples follow a separate timeline agreed during the development discussion.